Emergency plumber in Leeds: burst pipes, leaks and no water

Is it a plumbing emergency?

Call an emergency plumber for water you cannot stop: a burst or leaking pipe, a leak through a ceiling, an overflowing toilet or tank, or no water at all because of a fault inside your home. A dripping tap or slow drain can usually wait for a normal appointment, which costs less.

What to do before the plumber arrives

• Turn off the water at the stop tap, usually under the kitchen sink or where the pipe enters the house.
• Turn off the central heating and boiler if the leak is on the heating system.
• If water is near sockets, lights or the fuse board, switch off the electrics at the consumer unit if it is safe to reach.
• Open cold taps to drain the pipes, and catch drips with buckets and towels.
• Take photos for your home insurance.

When it is not a plumber you need

• Smell of gas: leave the property and call the National Gas Emergency Service on 0800 111 999.
• Leak in the street or before your stop tap: this is usually the water company's pipe. Leeds is supplied by Yorkshire Water.
• Shared drain blocked outside: drains shared with neighbours are usually the water company's responsibility.
• Council or housing association tenants: report it to your landlord's emergency repairs line first.

Choosing an emergency plumber in Leeds

Ask for the call out fee and hourly rate before they set off, and whether parts are extra. For anything involving a gas boiler, the engineer must be on the Gas Safe Register. See our plumbers in Leeds list for three local plumbing and heating firms, including Same Day Plumber Leeds, which offers 24/7 call outs.

Preventing the next emergency

• Know where your stop tap is and check it turns.
• Lag pipes in lofts, garages and outside walls before winter.
• Get your boiler serviced once a year by a Gas Safe engineer.
• Do not pour fat or wipes down sinks and toilets.